Well, joy is a bit sarcastic as you might imagine. In reality, moving a site as big as ours from servers we do not manage to servers we manage is no easy task. Add to that the fact that we have multiple domains and about 100 sub-domains to try and work with and you start seeing the complexities of such a move.
That’s why we opted to do it late Saturday night and our team has been working on it around the clock.
As an update, the dust is finally starting to settle a little. There are still some issues (and will be for several weeks, but most will not be as present on the frontend as those we see today) and we’re working on them.
Here’s the good news.
-All 50 state hubs are functional. If you haven’t seen them yet, click here to see a list and visit your state.
-The old site WILL be available for several months. You’ll be able to log in to your old profile and get all of your old data, as well as continue using the old site while we get everything up and running on the new one. The reason we can’t give you a link to it today is because we can’t get Ning to respond quick enough to give us a sub-domain to access it with.
Rest assured though, knowing that you’ll have it back within the next day or two.
-While about 3% of users are having some difficulty with the password reset, several thousand users have successfully logged in and began using the site. We tell you this so that if you’re in the 3%, you’ll know that things will get better and very soon!
Speaking of which, we’re pretty quick to getting the password problem resolved. If you’re still having trouble, please click here and open a ticket. Make sure you include the email address associated with your account in the message.
And now for the bad…
-Minor server issues. While we all want a move this big to flow seamlessly, that’s just not a reality. You may notice some lag here and there and an occasional time out. That’s because the guys working on the servers are trying to find the perfect load-balance configurations that allow traffic to be passed between multiple servers.
In other words… right now these slow-downs are intentional if/when they happen.
-Bugs are popping up here and there. We tested the heck out of the site over the past couple of weeks but there is no way to know how it will all act with 100,000 users until you have the 100,000 users active on the site. Now we have us all here and now we get the fun of seeing what happens as a result of it!
Trust us… it’s not really any fun at all. But we’re getting the bugs knocked down and all should be cleaned up soon.
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